Provider Training – Telemedicine
Instructor
Brittany Sowards, BA, CPC, CPMA, CCC, CCVTCDescription
This 15-minute webinar explains how to code, document, and comply with telemedicine (telehealth) services. You’ll learn how to differentiate visit types (audio/video, e-visits, virtual check-ins), apply modifiers, select place of service, and meet documentation standards to support telehealth billing.
Key Takeaways
- Define the difference between telehealth and telemedicine and their respective scopes
- Identify how to code synchronous audio-video, audio-only visits, e-visits, and virtual check-ins with correct CPT / HCPCS codes
- Recognize which place of service codes and modifiers (e.g. 93, 95, GT, G0, GQ, FQ) apply depending on encounter setting
- Apply documentation requirements: patient consent, provider & patient locations, mode of communication, service delivered
- Implement payer verification strategies and audit checks for modifier use
- Evaluate coverage variability and align your billing approach with CMS / payer rules
Who this course is for
- Providers transitioning to or maintaining telemedicine services
- Coders, auditors, and billing teams responsible for validating telehealth claims
- Compliance staff and administrators ensuring defensible telemedicine workflows
Why it matters
- Ensure correct reimbursement by using proper codes, modifiers, and place of service
- Reduce denials by documenting telehealth visits clearly, including consent and modality
- Protect your practice from audit exposure by aligning with evolving telehealth policies
What you get
- 15-minute webinar — focused, practical content you can watch on your schedule
- Transcript & slides available for review and reference
- Insights you can apply immediately to documentation and coding workflows
FAQs
Can I purchase this course individually?
How long is each course in the Training Plan?
Who is the Provider Training Series designed for?
About our Medical Coding Courses
HIAlearn, powered by Health Information Associates (HIA)—a leader in medical coding and auditing for more than three decades—offers a flexible, online education platform designed for today’s coders. With a growing catalog of AHIMA and AAPC-approved coding courses, HIAlearn supports both beginners and experienced coders looking to build confidence, accuracy, and CEU credits.
Courses are available across various coding types including CPT, E/M, ICD-10-CM, and ICD-10-PCS, and are designed for multiple specialties including inpatient, outpatient, profee, and CDI.
To stay up to date, coders can explore our Coding Updates hub for the latest ICD-10-CM, ICD-10-PCS, CPT, and IPPS changes. HIAlearn also supports organizations with group discounts and scalable team access, promoting accuracy, compliance, and continuous professional development across departments.
Overview
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